Responsibilities 

<ul>
<li>Drive continuous improvement, innovation and contribute to team initiatives for efficiency gains, simplify &amp; enhance the user experience</li>
</ul>

<ul>
<li>Lead project or Lead work team for Reporting area acting as SME and influencing and promoting our reporting principle</li>
</ul>

<ul>
<li>Drive recommendations and influence stakeholders to select and use the most efficient reporting tools and solutions to maximize the automation, self-service, and regular delivery of standard reports, KPIs and dashboards</li>
</ul>

<ul>
<li>Leading the HRSD reporting as a thought leader and trusted expert to deliver strategic outcomes and business value, providing analytical reporting and insight support</li>
</ul>

<ul>
<li>Educate end-users on available self-service reporting solutions and provide expertise in the standard reports and dashboards, contributing to building data literacy of teams and data-driven culture</li>
</ul>

<ul>
<li>Design, develop &amp; Deploy reporting prototype partnering with functional reporting SMEs and key stakeholders</li>
</ul>

<ul>
<li>Building &amp; developing effective solutions using a range of data transformation &amp; analytic tools in response to business requirements</li>
</ul>

<ul>
<li>Leverage opportunities to drive standardization, automation, and self-service within reporting processes</li>
</ul>

<ul>
<li>Serve as a subject matter expert on the SNOW platform for reporting and dashboard</li>
</ul>

<ul>
<li>In partnership with functional &amp; process leads, design &amp; align on a roadmap of deployment of the new reporting and insights solutions for the defined domain, govern and validate new requirements and ensure the execution</li>
</ul>

 Qualifications we seek in you! 

Minimum Qualifications / Skills 

<ul>
<li> Experience in Service Now Reporting and dashboard </li>
</ul>

Preferred Qualifications/ Skills 

<ul>
<li>Advance knowledge in Service Now HRSD reporting and visualization tools (ability to keep informed about leading edge technologies and their application to workforce metrics)</li>
</ul>

<ul>
<li>Strong understanding of data structures and reporting within HR domain.</li>
</ul>

<ul>
<li>Ability to leverage Service Now Community for innovative ideas and best practices.</li>
</ul>

<ul>
<li>Knowledge of industry best practices adopted by other customers</li>
</ul>

<ul>
<li>Strong analytical skills and critical thinking with the ability to collect, organize, analyze and disseminate significant amounts of information from different sources with attention to detail and accuracy</li>
</ul>

<ul>
<li>Candidate should be proficient in creating reports, dashboards and expert in platform analytics environment</li>
</ul>

Soft Skills

<ul>
<li>Excellent communication abilities.</li>
</ul>

<ul>
<li>Strong stakeholder management skills.</li>
</ul>

<ul>
<li>Assertive and confident in decision-making.</li>
</ul>

<ul>
<li>Influential and persuasive in driving outcomes.</li>
</ul>

<ul>
<li>Capable of making autonomous decisions.</li>
</ul>

<ul>
<li>Resilient under pressure; adheres to processes even when challenged by senior leadership.</li>
</ul>

<ul>
<li>Skilled at translating technical concepts into business-friendly language.</li>
</ul>

Service Now  Consultant

India

Responsibilities Drive continuous improvement, innovation and contribute to team initiatives for efficiency gains, simplify &amp; enhance the user experience Lead project or Lead work team for Reporting area acting as SME and influencing and promoting our reporting principle Drive recommendations and influence stakeholders to select and use the most efficient reporting tools and solutions to maximize the automation, self-service, and regular delivery of standard reports, KPIs and dashboards Leading the HRSD reporting as a thought leader and trusted expert to deliver strategic outcomes and business value, providing analytical reporting and insight support Educate end-users on available self-service reporting solutions and provide expertise in the standard reports and dashboards, contributing to building data literacy of teams and data-driven culture Design, develop &amp; Deploy reporting prototype partnering with functional reporting SMEs and key stakeholders Building &amp; developing effective solutions using a range of data transformation &amp; analytic tools in response to business requirements Leverage opportunities to drive standardization, automation, and self-service within reporting processes Serve as a subject matter expert on the SNOW platform for reporting and dashboard In partnership with functional &amp; process leads, design &amp; align on a roadmap of deployment of the new reporting and insights solutions for the defined domain, govern and validate new requirements and ensure the execution Qualifications we seek in you! Minimum Qualifications / Skills Experience in Service Now Reporting and dashboard Preferred Qualifications/ Skills Advance knowledge in Service Now HRSD reporting and visualization tools (ability to keep informed about leading edge technologies and their application to workforce metrics) Strong understanding of data structures and reporting within HR domain. Ability to leverage Service Now Community for innovative ideas and best practices. Knowledge of industry best practices adopted by other customers Strong analytical skills and critical thinking with the ability to collect, organize, analyze and disseminate significant amounts of information from different sources with attention to detail and accuracy Candidate should be proficient in creating reports, dashboards and expert in platform analytics environment Soft Skills Excellent communication abilities. Strong stakeholder management skills. Assertive and confident in decision-making. Influential and persuasive in driving outcomes. Capable of making autonomous decisions. Resilient under pressure; adheres to processes even when challenged by senior leadership. Skilled at translating technical concepts into business-friendly language.

Service Now Consultant · New Delhi

Job highlights

Skillset required

Job Description

Job Description for Service Now Consultant

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