Job ID · 17464
Customer Service Representativ · Bengaluru
COGNIZANT · COGNIZANT TECHNOLOGY SOLUTIONS INDIAPRIVATE LIMITED
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Job highlights
Designation Offered
Customer Service Representativ
Job Role
Customer Service Agent
Department
Customer Support
Job Type
Fulltime
Salary
4.00Lacs
Experience
Fresher
Job Location
Bengaluru
Education
Bachelors/Undergraduate Degree
Posted by
COGNIZANT TECHNOLOGY SOLUTIONS INDIAPRIVATE LIMITED
Posted On
5 May 2026
Valid until
4 Jul 2026
Skillset required
No skills listed
Job Description for Customer Service Representativ
A role-focused description with responsibilities, expectations, and qualifications for this opening.
Customer Support
As a Customer Service Representative, you will assist customers with inquiries and provide support for our products and services.
Responsibilities:
- Respond to customer inquiries via phone, email, or chat.
- Provide accurate information about products and services.
- Resolve customer issues in a timely manner.
- Document customer interactions and feedback.
- Collaborate with team members to improve service quality.
- Participate in training sessions to enhance product knowledge.
- Maintain a positive and professional demeanor.
- Assist in the development of customer service policies.
- Contribute to team goals and performance metrics.
- Support other departments as needed.