Job ID · 17472
Customer Service Representativ · Bengaluru
Cognizant India · Cognizant India
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Job highlights
Designation Offered
Customer Service Representativ
Job Role
Customer Service Agent
Department
Customer Support
Job Type
Fulltime
Salary
4.00Lacs
Experience
Fresher
Job Location
Bengaluru
Education
Bachelors/Undergraduate Degree
Posted by
Cognizant India
Posted On
5 May 2026
Valid until
4 Jul 2026
Skillset required
No skills listed
Job Description for Customer Service Representativ
A role-focused description with responsibilities, expectations, and qualifications for this opening.
Customer Support
Cognizant India is seeking a Customer Service Representative I to join our team in Bengaluru.
- Handle customer inquiries and provide accurate information.
- Resolve customer complaints in a timely manner.
- Maintain customer records and update account information.
- Assist in the development of customer service policies.
- Collaborate with team members to improve service delivery.
- Participate in training sessions to enhance skills.
- Provide feedback on customer interactions to improve processes.
- Meet performance metrics and targets.
- Contribute to a positive team environment.
- Stay updated on product knowledge and services.