Customer Experience Specialist · Bengaluru
Agoda.com · Agoda.com
Explore more opportunities at Agoda.com. See all open roles.
Job highlights
Designation Offered
Customer Experience Specialist
Job Role
Internal Audit
Department
Customer Support
Job Type
Fulltime
Salary
5.00Lacs
Experience
Fresher
Job Location
Bengaluru
Education
Bachelors/Undergraduate Degree
Posted by
Agoda.com
Posted On
6 May 2026
Valid until
5 Jul 2026
Skillset required
Job Description for Customer Experience Specialist
A role-focused description with responsibilities, expectations, and qualifications for this opening.
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe.
Get to Know our Team:
- Provide real-time customer support in English and Mandarin.
- Assist customers with inquiries and issues related to travel bookings.
- Identify and escalate complex issues to appropriate teams.
- Gather customer feedback to improve service quality.
- Collaborate with team members to enhance customer experience.
- Maintain accurate records of customer interactions.
- Participate in training sessions to improve product knowledge.
- Stay updated on company policies and procedures.
- Contribute to team goals and performance metrics.
- Engage in continuous learning and development opportunities.
About this opening
Agoda.com is hiring a Internal Audit in the Customer Support team based in Bengaluru.
This role is fulltime, flexible, Fresher experience, ₹3 lakh–₹5 lakh per year—matched against UnoJobs' verified employer data.
Skills evaluated for this opening include Customer Experience, Curiosity, Interviewing, Attention to Detail. Apply directly through UnoJobs to keep your application visible to Agoda.com without bouncing across multiple sites.
- Role
- Internal Audit
- Department
- Customer Support
- Location
- Bengaluru
- Work mode
- Flexible
- Experience
- Fresher
- Compensation
- ₹3 lakh–₹5 lakh per year
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