<span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Roles and Responsibilities:
<ul>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Build and oversee the design, development, and implementation of ServiceNow solutions across multiple modules such as Service Portal, Workspaces, CMDB, Service Catalog, and Now Agent.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">S2P, FSO, CRM, </li>
<li><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">ITAM, ITOM, IRM/GRC or a combination of these modules.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Responsible for the technical specifications and implementation of the ServiceNow integrations.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Create and manage scripts, workflows and architecture documents.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Lead the integration of ServiceNow with other low-code platforms, RPA, and IDP technologies to enhance business processes and automation.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Develop and enforce best practices in code development, system architecture, and process automation while leading code and peer reviews.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Conduct sophisticated troubleshooting and problem-solving across the ServiceNow platform.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Direct and mentor a team of ServiceNow developers and analysts, fostering a culture of continuous improvement and professional growth.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Manage key stakeholder relationships, translating complex business needs into technical specifications and ensuring alignment with business objectives.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Drive innovation in IT service management, leveraging new technologies and methodologies to enhance service delivery.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Build robust Integrations with other peripheral systems, middleware, application.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Manage the ServiceNow upgrade process, ensuring compatibility and minimal disruption.</li>
</ul>
<span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Skills and Qualifications:
<ul>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Proven expertise in the ServiceNow platform, Script include Client and Server-side scripting including advanced knowledge of Service Portal, Workspaces, CMDB, Service Catalog, Knowledge Management and Change Management.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Advanced proficiency in App Engine Studio, flows to build custom applications using ServiceNow OOTB and plugins.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">ServiceNow Portal development experience with Angular, JS, CSS, SQL/MongoDB.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Strong leadership skills with the ability to lead by example in developing solutions and managing teams.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Expertise in DevOps practices, including continuous integration and continuous deployment.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Excellent analytical, problem-solving, and project management skills.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Proficient in JavaScript, HTML, CSS, and other relevant web technologies.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs, scripted, Web-Services, AJAX, Business Rules, SOAP, REST, SSO-SAML</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Exposure to configuring UI Actions/UI Policy ACL, Business Rules, Glide Scripting.</li>
</ul>
<span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Experience and Education Background:
<ul>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Bachelor's or master's degree in computer science, Information Systems, or a related field.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">6-10 years of progressive experience in ServiceNow development and administration.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Required certifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), any other relevant Micro-certifications, Solutions based certifications is an advantage.</li>
</ul>
<span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Other Preferred Skills:
<ul>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Familiarity with additional low-code platforms, Robotic Process Automation (RPA), and Intelligent Document Processing (IDP) platforms.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Experience in ITIL or similar frameworks, with certification preferred.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Strong interpersonal and communication skills, capable of working directly with clients and high-level organizational leaders.</li>
</ul>
<span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Additional Information:
<ul>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">This position offers the opportunity to be at the forefront of IT service management and digital transformation initiatives.</li>
<li style="margin-left:0px;"><span style="color: rgba(0,0,0,0.85);background-color: rgb(255,255,255);font-size: 14px;font-family: Roboto Slab", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;">Professional development opportunities, including training and certification in emerging technologies and leadership.&nbsp;</li>
</ul>

ServiceNow Developer

Roles and Responsibilities: Build and oversee the design, development, and implementation of ServiceNow solutions across multiple modules such as Service Portal, Workspaces, CMDB, Service Catalog, and Now Agent. S2P, FSO, CRM, ITAM, ITOM, IRM/GRC or a combination of these modules. Responsible for the technical specifications and implementation of the ServiceNow integrations. Create and manage scripts, workflows and architecture documents. Lead the integration of ServiceNow with other low-code platforms, RPA, and IDP technologies to enhance business processes and automation. Develop and enforce best practices in code development, system architecture, and process automation while leading code and peer reviews. Conduct sophisticated troubleshooting and problem-solving across the ServiceNow platform. Direct and mentor a team of ServiceNow developers and analysts, fostering a culture of continuous improvement and professional growth. Manage key stakeholder relationships, translating complex business needs into technical specifications and ensuring alignment with business objectives. Drive innovation in IT service management, leveraging new technologies and methodologies to enhance service delivery. Build robust Integrations with other peripheral systems, middleware, application. Manage the ServiceNow upgrade process, ensuring compatibility and minimal disruption. Skills and Qualifications: Proven expertise in the ServiceNow platform, Script include Client and Server-side scripting including advanced knowledge of Service Portal, Workspaces, CMDB, Service Catalog, Knowledge Management and Change Management. Advanced proficiency in App Engine Studio, flows to build custom applications using ServiceNow OOTB and plugins. ServiceNow Portal development experience with Angular, JS, CSS, SQL/MongoDB. Strong leadership skills with the ability to lead by example in developing solutions and managing teams. Expertise in DevOps practices, including continuous integration and continuous deployment. Excellent analytical, problem-solving, and project management skills. Proficient in JavaScript, HTML, CSS, and other relevant web technologies. Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs, scripted, Web-Services, AJAX, Business Rules, SOAP, REST, SSO-SAML Exposure to configuring UI Actions/UI Policy ACL, Business Rules, Glide Scripting. Experience and Education Background: Bachelor's or master's degree in computer science, Information Systems, or a related field. 6-10 years of progressive experience in ServiceNow development and administration. Required certifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), any other relevant Micro-certifications, Solutions based certifications is an advantage. Other Preferred Skills: Familiarity with additional low-code platforms, Robotic Process Automation (RPA), and Intelligent Document Processing (IDP) platforms. Experience in ITIL or similar frameworks, with certification preferred. Strong interpersonal and communication skills, capable of working directly with clients and high-level organizational leaders. Additional Information: This position offers the opportunity to be at the forefront of IT service management and digital transformation initiatives. Professional development opportunities, including training and certification in emerging technologies and leadership. &nbsp;

ServiceNow Developer in Mumbai (UID-16005)

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