Key Responsibilities

<ul>
<li style="margin-left:0px;">Resolve customer queries efficiently and professionally through Email/Chat</li>
</ul>

<ul>
<li style="margin-left:0px;">Provide accurate information and troubleshoot issues</li>
</ul>

<ul>
<li style="margin-left:0px;">Meet performance targets including call quality, resolution time, and customer satisfaction </li>
</ul>
Eligibility Criteria

<ul>
<li style="margin-left:0px;">Education:</li>
</ul>

<ul>
<li style="margin-left:0px;">Graduate Freshers with excellent communication skills are welcome</li>
</ul>

<ul>
<li style="margin-left:0px;">HSC (12th pass) candidates must have minimum 6 months of experience in a voice process </li>
</ul>
Skills:

<ul>
<li style="margin-left:0px;">Good-Excellent verbal communication in English</li>
</ul>

<ul>
<li style="margin-left:0px;">Strong interpersonal and problem-solving abilities</li>
</ul>

<ul>
<li>Basic computer proficiency</li>
</ul>

<ul>
<li style="margin-left:0px;">Willingness to work in rotational shifts </li>
</ul>
Perks &amp; Benefits

<ul>
<li style="margin-left:0px;">Competitive salary and performance incentives</li>
</ul>

<ul>
<li style="margin-left:0px;">Paid training and skill development programs</li>
</ul>

<ul>
<li style="margin-left:0px;">Growth opportunities within the organization</li>
</ul>

<ul>
<li style="margin-left:0px;">Supportive and inclusive work environment. </li>
</ul>

Back Office Executive

Key Responsibilities Resolve customer queries efficiently and professionally through Email/Chat Provide accurate information and troubleshoot issues Meet performance targets including call quality, resolution time, and customer satisfaction Eligibility Criteria Education: Graduate Freshers with excellent communication skills are welcome HSC (12th pass) candidates must have minimum 6 months of experience in a voice process Skills: Good-Excellent verbal communication in English Strong interpersonal and problem-solving abilities Basic computer proficiency Willingness to work in rotational shifts Perks &amp; Benefits Competitive salary and performance incentives Paid training and skill development programs Growth opportunities within the organization Supportive and inclusive work environment.

Back Office Executive in New Delhi (UID-15823)

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Job Description for Back Office Executive

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