Key Responsibilities

<ul>
<li>1. Business Development &amp; Strategic AccountabilityStrategic Roadmap: Execute the Flights vertical roadmap in line with company objectives, ensuring operational and technical feasibility.</li>
</ul>

<ul>
<li>Revenue Enablement: Identify and activate new airline and supplier partnerships to drive volume and improve margins.</li>
</ul>

<ul>
<li>Resource Optimization: Design initiatives to address operational challenges such as budget constraints or GDS integration bottlenecks.</li>
</ul>

<ul>
<li>Process Innovation: Enhance workflows for partner onboarding, contracting, and automation of ticketing and after-sales processes.</li>
</ul>

<ul>
<li>Cross-Functional Collaboration: Work closely with Finance, Product, Growth, and Operations teams to ensure alignment on business goals.</li>
</ul>

<ul>
<li>2. Technical Excellence &amp; Product IntegrationSystem Expertise: Deep understanding of airline ticketing systems, GDS/CRS platforms (Amadeus, Sabre, Travelport), and emerging distribution models like NDC.</li>
</ul>

<ul>
<li>Issue Management: Lead root-cause analysis and resolution of operational and tech issues (PNR cancellations, ADM/ACM disputes, API failures).</li>
</ul>

<ul>
<li>Tech Partnership: Collaborate with Engineering, QA, and Product teams to ensure travel systems are scalable, reliable, and optimized for uptime.</li>
</ul>

<ul>
<li>Feature Deployment: Oversee pre- and post-deployment validation for new capabilities such as ancillaries, branded fares, and direct airline integrations.</li>
</ul>

<ul>
<li>3. Partner &amp; Account ManagementAirline Relationship Management: Build and manage strong commercial relationships with airlines, consolidators, and GDS providers.</li>
</ul>

<ul>
<li>Competitive Intelligence: Analyze industry trends, competitor fare strategies, and distribution models to identify growth opportunities.</li>
</ul>

<ul>
<li>Co-Creation: Collaborate with partners to co-design win-win product and pricing models, including dynamic fares and exclusive deals.</li>
</ul>

<ul>
<li>4. Operational LeadershipTicketing Process Excellence: Define best practices for ticket issuance, reissue, refund, and exchange workflows.</li>
</ul>

<ul>
<li>Market Insights: Conduct route-level and inventory analysis to guide airline strategy and promotional opportunities.</li>
</ul>

<ul>
<li>Cross-Team Coordination: Partner with CX, Tech, and Growth teams to deliver consistent traveler and partner experiences.</li>
</ul>

<ul>
<li>Automation &amp; Compliance: Drive automation in fare caching, reconciliation, and reporting to ensure compliance with airline and IATA standards.</li>
</ul>

Ideal Candidate ProfileExperience:

<ul>
<li>7+ years in business development/partnerships within travel or airline domains.</li>
</ul>

<ul>
<li>5+ years in OTA or airline environments, with hands-on experience in airline reservation and ticketing systems.</li>
</ul>

Skills &amp; Competencies:

<ul>
<li>Airline Domain Expertise: Strong command over airline ticket issuance, GDS/CRS workflows, BSP/ARC settlements, and ADM/ACM management.</li>
</ul>

<ul>
<li>Technical Acumen: Familiarity with travel tech stacks (API integrations, NDC, fare caching, automation workflows).</li>
</ul>

<ul>
<li>Negotiation Skills: Proven success in closing high-value airline or supplier deals.</li>
</ul>

<ul>
<li>Execution Focus: Bias for action with experience scaling new airline integrations or distribution models.</li>
</ul>

<ul>
<li>Stakeholder Influence: Ability to manage and align cross-functional teams toward business outcomes.</li>
</ul>

Business Development

Key Responsibilities 1. Business Development &amp; Strategic AccountabilityStrategic Roadmap: Execute the Flights vertical roadmap in line with company objectives, ensuring operational and technical feasibility. Revenue Enablement: Identify and activate new airline and supplier partnerships to drive volume and improve margins. Resource Optimization: Design initiatives to address operational challenges such as budget constraints or GDS integration bottlenecks. Process Innovation: Enhance workflows for partner onboarding, contracting, and automation of ticketing and after-sales processes. Cross-Functional Collaboration: Work closely with Finance, Product, Growth, and Operations teams to ensure alignment on business goals. 2. Technical Excellence &amp; Product IntegrationSystem Expertise: Deep understanding of airline ticketing systems, GDS/CRS platforms (Amadeus, Sabre, Travelport), and emerging distribution models like NDC. Issue Management: Lead root-cause analysis and resolution of operational and tech issues (PNR cancellations, ADM/ACM disputes, API failures). Tech Partnership: Collaborate with Engineering, QA, and Product teams to ensure travel systems are scalable, reliable, and optimized for uptime. Feature Deployment: Oversee pre- and post-deployment validation for new capabilities such as ancillaries, branded fares, and direct airline integrations. 3. Partner &amp; Account ManagementAirline Relationship Management: Build and manage strong commercial relationships with airlines, consolidators, and GDS providers. Competitive Intelligence: Analyze industry trends, competitor fare strategies, and distribution models to identify growth opportunities. Co-Creation: Collaborate with partners to co-design win-win product and pricing models, including dynamic fares and exclusive deals. 4. Operational LeadershipTicketing Process Excellence: Define best practices for ticket issuance, reissue, refund, and exchange workflows. Market Insights: Conduct route-level and inventory analysis to guide airline strategy and promotional opportunities. Cross-Team Coordination: Partner with CX, Tech, and Growth teams to deliver consistent traveler and partner experiences. Automation &amp; Compliance: Drive automation in fare caching, reconciliation, and reporting to ensure compliance with airline and IATA standards. Ideal Candidate ProfileExperience: 7+ years in business development/partnerships within travel or airline domains. 5+ years in OTA or airline environments, with hands-on experience in airline reservation and ticketing systems. Skills &amp; Competencies: Airline Domain Expertise: Strong command over airline ticket issuance, GDS/CRS workflows, BSP/ARC settlements, and ADM/ACM management. Technical Acumen: Familiarity with travel tech stacks (API integrations, NDC, fare caching, automation workflows). Negotiation Skills: Proven success in closing high-value airline or supplier deals. Execution Focus: Bias for action with experience scaling new airline integrations or distribution models. Stakeholder Influence: Ability to manage and align cross-functional teams toward business outcomes.

Business Development in New Delhi (UID-14172)

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Job Description for Business Development

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