Job ID · 17343
Sales & Technical Support Role · Bengaluru
Zoho Bengaluru India · Zoho Bengaluru India
Explore more opportunities at Zoho Bengaluru India. See all open roles.
Job highlights
Designation Offered
Sales & Technical Support Role
Job Role
Sales & Technical Support Role
Department
Sales & Account Management
Job Type
Fulltime
Salary
6.00Lacs
Experience
Fresher
Job Location
Bengaluru
Education
Bachelors/Undergraduate Degree
Posted by
Zoho Bengaluru India
Posted On
4 May 2026
Valid until
3 Jul 2026
Skillset required
Sales
Job Description for Sales & Technical Support Role
A role-focused description with responsibilities, expectations, and qualifications for this opening.
Sales & Account Management
Zoho is a global technology company that provides software solutions for businesses.
Responsibilities:
- Build rapport with contacts and understand their buying process.
- Identify sales opportunities that meet qualification criteria.
- Provide voice-based technical support to customers.
- Resolve customer issues and inquiries effectively.
- Document customer interactions and feedback.
- Collaborate with team members to enhance customer experience.
- Participate in training sessions to improve product knowledge.
- Assist in developing customer support materials.
- Engage in upselling and cross-selling initiatives.
- Monitor customer satisfaction and suggest improvements.
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