Sales Operations Manager · Kolkata

Sales Operations Manager is a commercial and stakeholder-facing opportunity based in Kolkata, India.

We're seeking a Sales Operations Manager to lead our Sales Operations Team in supporting our rapid growth. In this role, you'll collaborate with Sales, Marketing, Finance, and Operations to streamline processes and enhance productivity.

Key Responsibilities

• We're seeking a Sales Operations Manager to lead our Sales Operations Team in supporting our rapid growth
• In this role, you'll collaborate with Sales, Marketing, Finance, and Operations to streamline processes and enhance productivity
• Responsibilities Collaborate with cross-functional teams to capture business requirements and implement new sales and customer-related processes Optimize existing sales processes, practices, and policies for internal customer satisfaction and employee productivity Ensure high levels of data quality and process consistency in sales and marketing systems Analyze sales data, take action, and measure impact to support decision-making Manage the overall sales tech stack, including Salesforce and other sales tools Hire, develop, and manage a high-performing sales operations team
• Support the full customer cycle by positioning Sales Operations Manager solutions against real business and technical needs.
• Lead discovery conversations to understand requirements, constraints, and buying criteria.
• Translate product capabilities into clear value propositions for technical and non-technical stakeholders.
• Partner with account teams on demos, proofs of concept, proposals, and solution documentation.
• Address technical objections with credible, well-structured responses grounded in product realities.
• Collaborate with product and implementation teams to shape feasible customer solutions.
• Document customer requirements, success criteria, and technical feedback for internal alignment.
• Maintain strong follow-through across opportunity stages, handoffs, and stakeholder updates.
• Identify expansion, adoption, or risk signals and surface them to the right internal teams early.

Preferred Qualifications

• Bachelor's degree or equivalent practical experience in business, engineering, or a related field.
• Strong communication skills with the ability to translate technical topics into business value.
• Experience navigating client discussions, solution demos, or consultative selling workflows.
• Comfort working cross-functionally with sales, product, implementation, and support teams.
• Strong follow-through, documentation discipline, and commercial awareness.
• Ability to manage multiple customer conversations and priorities with clear ownership.

Applications should be submitted through the listed apply link.