Operations Manager (P&C Claims · Nashik, Maharashtra
Selections HR Services Private Limited · Selections HR Services Private Limited
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Job highlights
Designation Offered
Operations Manager (P&C Claims
Job Role
Operations Manager
Department
Business Operations
Job Type
Fulltime
Salary
22.00Lacs
Experience
12–16 years
Job Location
Nashik, Maharashtra
Education
Bachelors/Undergraduate Degree
Posted by
Selections HR Services Private Limited
Posted On
2 May 2026
Valid until
1 Jul 2026
Skillset required
Job Description for Operations Manager (P&C Claims
A role-focused description with responsibilities, expectations, and qualifications for this opening.
Job Summary: We are looking for an experienced P&C Claims Senior Manager to manage end-to-end claims operations, including FNOL, investigation, adjudication, settlement, and closure.
Key Responsibilities
- Oversee end-to-end P&C claims lifecycle from FNOL to settlement and closure.
- Handle complex and high-value claims, ensuring accurate assessment and resolution.
- Lead and manage large teams, including managers and claims professionals.
- Ensure SLA adherence, quality, and operational efficiency.
- Manage client relationships and act as escalation point for critical issues.
- Coordinate with underwriting, finance, legal, and external vendors.
- Ensure compliance with insurance regulations and internal audit requirements.
- Monitor key KPIs such as turnaround time, accuracy, and claims leakage.
- Drive process improvements and support automation/transformation initiatives.
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