Associate, Mid Market Accounts · Bengaluru

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money.

• Manage mid-market accounts and ensure client satisfaction.
• Assist in the onboarding process of new clients.
• Analyze client needs and provide tailored solutions.
• Collaborate with sales and product teams to enhance service offerings.
• Monitor account performance and identify growth opportunities.
• Prepare reports and presentations for client meetings.
• Conduct regular check-ins with clients to maintain relationships.
• Resolve client issues and escalate when necessary.
• Stay updated on industry trends and competitor offerings.
• Support marketing initiatives to attract new clients.