Razorpay
Job ID · 16654

Associate, Learning and Develo · Bengaluru

Razorpay · RAZORPAY SOFTWARE PRIVATE LIMITED

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Job highlights

Designation Offered

Associate, Learning and Develo

Job Role

Learning and Development Manager

Department

Not Available

Job Type

Fulltime

Salary

9.00Lacs

Experience

1–3 years

Job Location

Bengaluru

Education

Bachelors/Undergraduate Degree

Posted by

Razorpay

Posted On

24 Apr 2026

Valid until

23 Jul 2026

Skillset required

SalesforceAutomationPayroll

Job Description for Associate, Learning and Develo

A role-focused description with responsibilities, expectations, and qualifications for this opening.

Learning and Development Manager

Associate, Learning and Development is a delivery-focused opportunity based in Bengaluru, India.

Key Responsibilities: Design and implement training programs for employees. Assess training needs and develop learning materials.

Key Responsibilities

  • Key Responsibilities: Design and implement training programs for employees
  • Assess training needs and develop learning materials
  • Collaborate with department heads to identify skill gaps
  • Own day-to-day Associate, Learning and Development workflows with a focus on throughput, control, and process clarity.
  • Track operational execution closely and intervene early when bottlenecks or exceptions emerge.
  • Coordinate across teams to keep dependencies moving and stakeholders informed.
  • Review reports, data, or reconciliations to identify gaps, risks, and corrective actions.
  • Standardize repeatable processes and improve documentation so work is easier to execute reliably.
  • Resolve escalations with urgency while preserving process integrity and service quality.
  • Maintain clear records of outcomes, blockers, and action items for operational visibility.
  • Partner with managers and functional teams to improve workflow design and turnaround times.
  • Use operational metrics to prioritize improvement efforts and measure changes over time.

Preferred Qualifications

  • Bachelor's degree or equivalent practical experience in operations, commerce, business, or a related field.
  • Strong analytical thinking with the ability to work through ambiguity and operational bottlenecks.
  • Excellent coordination, communication, and stakeholder-management skills.
  • Comfort working across data, process, and execution details to improve throughput.
  • Strong ownership mindset with attention to detail and follow-through.
  • Ability to balance process discipline with fast-moving business needs.

Applications should be submitted through the listed apply link.

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