Senior Business Analyst - SAP · Gurugram

Job Description – Business Analyst (CLM Deployment Programme)

Role Overview

The Business Analyst will play a pivotal role in delivering the Contract Lifecycle Management (CLM) transformation by shaping requirements, analysing current‑state processes, designing target‑state workflows, and ensuring the successful deployment of a unified enterprise CLM platform.

Key Responsibilities

• Lead structured discovery sessions with Procurement, Legal, Finance, Commercial and BT Sourced teams.
• Translate CLM operating model needs into clear business requirements, epics, features, and testable user stories.
• Analyse end‑to‑end contract lifecycle processes to identify gaps, pain points, and improvement opportunities.
• Document current vs. target state processes including obligation management, SLA tracking, and contract drafting.
• Build detailed process maps and swimlanes for improved understanding.
• Collaborate with cross-functional teams to ensure successful implementation.
• Facilitate workshops and training sessions for stakeholders.
• Monitor and report on project progress and outcomes.
• Provide ongoing support and enhancements post-deployment.
• Ensure compliance with organizational policies and standards.