<ul>
<li>Lead daily fulfilment operations for a team of ~100 co-workers, including Team Leaders, across picking, packing, and handover activities.</li>
</ul>

<ul>
<li>Drive operational control across store and warehouse fulfilment, ensuring efficiency, safety, and service levels in a shift-based environment.</li>
</ul>

<ul>
<li>Set and standardize processes while working closely with multiple internal functions and external partners, with nearly 60% of outcomes dependent on cross-functional alignment.</li>
</ul>

<ul>
<li>Support expansion plans across 5-6 locations in Bengaluru, with regular travel across units and involvement in new store openings.</li>
</ul>

<ul>
<li>Build a strong performance culture aligned to company values, driving diversity, inclusion, communication, and succession planning at the floor leadership level.</li>
</ul>

The Successful Applicant

<ul>
<li>Graduate with 5+ years of experience in retail fulfilment, furniture retail, large appliance warehousing, e-commerce distribution, or structured 3PL environments.</li>
</ul>

<ul>
<li>Exp. leading large teams; Comfortable working on the floor in a uniformed, shift-based environment including weekends, holidays, and occasional late-night shifts.</li>
</ul>

<ul>
<li>Proven ability to build strong leadership capability, drive operational discipline, and collaborate across functions in a high-volume retail setting.</li>
</ul>

Operations Manager

India

Lead daily fulfilment operations for a team of ~100 co-workers, including Team Leaders, across picking, packing, and handover activities. Drive operational control across store and warehouse fulfilment, ensuring efficiency, safety, and service levels in a shift-based environment. Set and standardize processes while working closely with multiple internal functions and external partners, with nearly 60% of outcomes dependent on cross-functional alignment. Support expansion plans across 5-6 locations in Bengaluru, with regular travel across units and involvement in new store openings. Build a strong performance culture aligned to company values, driving diversity, inclusion, communication, and succession planning at the floor leadership level. The Successful Applicant Graduate with 5+ years of experience in retail fulfilment, furniture retail, large appliance warehousing, e-commerce distribution, or structured 3PL environments. Exp. leading large teams; Comfortable working on the floor in a uniformed, shift-based environment including weekends, holidays, and occasional late-night shifts. Proven ability to build strong leadership capability, drive operational discipline, and collaborate across functions in a high-volume retail setting.

Operations Manager · Mumbai

Job highlights

Skillset required

Job Description

Job Description for Operations Manager

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