Level AI
Job ID · 16697

Account Manager · Bengaluru

Level AI · Level AI

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Job highlights

Designation Offered

Account Manager

Job Role

Key Account Manager

Department

Not Available

Job Type

Fulltime

Salary

18.00Lacs

Experience

6–10 years

Job Location

Bengaluru

Education

Bachelors/Undergraduate Degree

Posted by

Level AI

Posted On

24 Apr 2026

Valid until

23 Jul 2026

Skillset required

RevenueSalesC++

Job Description for Account Manager

A role-focused description with responsibilities, expectations, and qualifications for this opening.

Key Account Manager

Level AI is a Series C enterprise SaaS startup reimagining the contact center.

  • Own and grow relationships with strategic enterprise customers.
  • Act as a trusted advisor to ensure continuous value from the Level AI platform.
  • Develop strong relationships with key customer stakeholders.
  • Partner with Technical Account Management to drive adoption.
  • Maximize customer return on investment in Level AI.
  • Collaborate with product, customer success, and sales engineering teams.
  • Identify upsell opportunities within existing accounts.
  • Conduct regular business reviews with customers.
  • Gather customer feedback to inform product development.
  • Support contract negotiations and renewals.
  • Monitor account health and proactively address issues.
  • Stay informed about industry trends and competitor activities.

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