Key Responsibilities:

<ul>
<li style="margin-left:0px;">Oversee end-to-end policy processing, endorsements, renewals, cancellations, and document handling while ensuring adherence to defined TATs and accuracy.</li>
</ul>

<ul>
<li style="margin-left:0px;">Resolve walk-in and escalated customer queries, coordinate with internal departments, and maintain high levels of customer satisfaction.</li>
</ul>

<ul>
<li style="margin-left:0px;">Ensure adherence to IRDAI guidelines, internal policies, and SOPs; support audit processes and ensure timely closure of audit points.</li>
</ul>

<ul>
<li style="margin-left:0px;">Manage branch operations staff, provide training, and ensure continuous development to improve productivity and service quality.</li>
</ul>

<ul>
<li style="margin-left:0px;">Generate daily/weekly/monthly MIS reports, track KPIs, and suggest operational improvements to enhance branch efficiency </li>
</ul>
Key Skills &amp; Competencies:

<ul>
<li style="margin-left:0px;">Strong understanding of general insurance operations</li>
</ul>

<ul>
<li style="margin-left:0px;">Excellent communication and interpersonal skills</li>
</ul>

<ul>
<li style="margin-left:0px;">Detail-oriented with a focus on accuracy and compliance</li>
</ul>

<ul>
<li style="margin-left:0px;">Ability to manage teams and multitask in a fast-paced environment </li>
</ul>
Qualifications &amp; Experience:

<ul>
<li style="margin-left:0px;">Graduate/Postgraduate</li>
</ul>

<ul>
<li style="margin-left:0px;">2-4 years of experience in insurance operations, preferably in a branch setup </li>
</ul>

Mis Executive

India

Key Responsibilities: Oversee end-to-end policy processing, endorsements, renewals, cancellations, and document handling while ensuring adherence to defined TATs and accuracy. Resolve walk-in and escalated customer queries, coordinate with internal departments, and maintain high levels of customer satisfaction. Ensure adherence to IRDAI guidelines, internal policies, and SOPs; support audit processes and ensure timely closure of audit points. Manage branch operations staff, provide training, and ensure continuous development to improve productivity and service quality. Generate daily/weekly/monthly MIS reports, track KPIs, and suggest operational improvements to enhance branch efficiency Key Skills &amp; Competencies: Strong understanding of general insurance operations Excellent communication and interpersonal skills Detail-oriented with a focus on accuracy and compliance Ability to manage teams and multitask in a fast-paced environment Qualifications &amp; Experience: Graduate/Postgraduate 2-4 years of experience in insurance operations, preferably in a branch setup

Mis Executive · Mumbai

Job highlights

Skillset required

Job Description

Job Description for Mis Executive

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