Senior Manager, HR Operations · Gurugram

Senior Manager, HR Operations is a delivery-focused opportunity based in Gurugram, India.

We design cutting-edge tech to make travel smoother and more memorable. As a core member of the Global People Operations team, you will be accountable for delivering high-quality, reliable services while centering the employee experience.

Key Responsibilities

• We design cutting-edge tech to make travel smoother and more memorable
• As a core member of the Global People Operations team, you will be accountable for delivering high-quality, reliable services while centering the employee experience
• Lead HR operations and ensure compliance with policies
• Partner with leaders to align Manager, HR Operations priorities with business goals, team health, and talent needs.
• Advise managers on performance, engagement, organization design, and employee relations topics.
• Support workforce planning, hiring alignment, and talent-review processes with strong operational follow-through.
• Use people data and qualitative signals to identify themes, risks, and areas for improvement.
• Drive consistent application of policies, processes, and people programs across the organization.
• Coach stakeholders through change, conflict resolution, and communication-sensitive moments.
• Collaborate with recruiting, L&D, compensation, and leadership teams on cross-functional people initiatives.
• Improve employee experience by identifying friction points and strengthening manager enablement.
• Maintain careful documentation and sound judgment in confidential or high-sensitivity cases.

Preferred Qualifications

• Bachelor's degree or equivalent practical experience in human resources, business, psychology, or a related field.
• Strong understanding of employee relations, stakeholder management, and organizational effectiveness.
• Strong communication, discretion, and judgment when handling sensitive people matters.
• Ability to balance operational rigor with employee empathy and business alignment.
• Comfort partnering with leaders and cross-functional teams on talent priorities.
• Strong problem-solving skills with an eye for process improvement and policy consistency.

Applications should be submitted through the listed apply link.