Exotel Hyderabad India
Job ID · 17944

Customer Success Manager · Bengaluru

Exotel Hyderabad India · Exotel Hyderabad India

Explore more opportunities at Exotel Hyderabad India. See all open roles.

Job highlights

Designation Offered

Customer Success Manager

Job Role

Customer Success Manager

Department

Customer Support

Job Type

Fulltime

Salary

12.00Lacs

Experience

6–10 years

Job Location

Bengaluru

Education

Bachelors/Undergraduate Degree

Posted by

Exotel Hyderabad India

Posted On

9 May 2026

Valid until

8 Jul 2026

Skillset required

Customer ExperienceSalesRelationship Management

Job Description for Customer Success Manager

A role-focused description with responsibilities, expectations, and qualifications for this opening.

Customer Support

Exotel is a leading cloud communications platform that helps businesses communicate effectively.

  • Manage customer relationships and ensure satisfaction.
  • Identify customer needs and provide tailored solutions.
  • Conduct regular check-ins and gather feedback.
  • Collaborate with sales and product teams to enhance customer experience.
  • Develop and implement customer success strategies.
  • Analyze customer data to drive engagement and retention.
  • Provide training and support to customers on product usage.
  • Monitor customer health metrics and address issues proactively.
  • Prepare reports on customer success initiatives and outcomes.
  • Act as a liaison between customers and internal teams.

About this opening

Exotel Hyderabad India is hiring a Customer Success Manager in the Customer Support team based in Bengaluru.

This role is fulltime, flexible, 6–10 years experience, ₹8 lakh–₹12 lakh per year—matched against UnoJobs' verified employer data.

Skills evaluated for this opening include Customer Experience, Sales, Relationship Management. Apply directly through UnoJobs to keep your application visible to Exotel Hyderabad India without bouncing across multiple sites.

Role
Customer Success Manager
Department
Customer Support
Location
Bengaluru
Work mode
Flexible
Experience
6–10 years
Compensation
₹8 lakh–₹12 lakh per year

Explore similar searches

Use these category pages to compare nearby roles, cities, and salary benchmarks before you apply.

More at Exotel Hyderabad India

Every opening, one place. No noise—just what's hiring now.

See open roles