Customer Success Manager - APA · Bengaluru
Exotel Hyderabad India · Exotel Hyderabad India
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Job highlights
Designation Offered
Customer Success Manager - APA
Job Role
Customer Success Manager
Department
Customer Support
Job Type
Fulltime
Salary
12.00Lacs
Experience
6–10 years
Job Location
Bengaluru
Education
Bachelors/Undergraduate Degree
Posted by
Exotel Hyderabad India
Posted On
9 May 2026
Valid until
8 Jul 2026
Skillset required
Job Description for Customer Success Manager - APA
A role-focused description with responsibilities, expectations, and qualifications for this opening.
Exotel is a leading cloud communications platform that helps businesses communicate effectively.
- Manage customer success initiatives for the APAC region.
- Ensure customer satisfaction and retention.
- Identify opportunities for upselling and cross-selling.
- Conduct onboarding and training sessions for new clients.
- Gather customer feedback and implement improvements.
- Collaborate with product teams to enhance service offerings.
- Monitor customer health and address issues proactively.
- Prepare reports on customer success metrics.
- Act as a point of contact for customer inquiries and support.
- Build strong relationships with key stakeholders.
About this opening
Exotel Hyderabad India is hiring a Customer Success Manager in the Customer Support team based in Bengaluru.
This role is fulltime, flexible, 6–10 years experience, ₹8 lakh–₹12 lakh per year—matched against UnoJobs' verified employer data.
Skills evaluated for this opening include Client Management. Apply directly through UnoJobs to keep your application visible to Exotel Hyderabad India without bouncing across multiple sites.
- Role
- Customer Success Manager
- Department
- Customer Support
- Location
- Bengaluru
- Work mode
- Flexible
- Experience
- 6–10 years
- Compensation
- ₹8 lakh–₹12 lakh per year
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