Customer Support Associate · Bengaluru
Ethos · ETHOS LIFE SCIENCES PRIVATE LIMITED
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Job highlights
Designation Offered
Customer Support Associate
Job Role
Customer Support Associate
Department
Customer Support
Job Type
Fulltime
Salary
5.00Lacs
Experience
1–3 years
Job Location
Bengaluru
Education
Bachelors/Undergraduate Degree
Posted by
ETHOS
Posted On
24 Apr 2026
Valid until
23 Jun 2026
Skillset required
Job Description for Customer Support Associate
A role-focused description with responsibilities, expectations, and qualifications for this opening.
About Ethos
Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale.
Responsibilities:
- Ensure accuracy in information communicated to agents.
- Assist customers with inquiries and provide solutions.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve customer service processes.
- Identify and escalate issues to management as needed.
- Provide feedback on customer trends and issues.
- Participate in training sessions to enhance product knowledge.
- Support the onboarding of new customers.
- Monitor customer satisfaction and follow up on feedback.
- Work collaboratively with other departments to resolve customer issues.
About this opening
Ethos is hiring a Customer Support Associate in the Customer Support team based in Bengaluru.
This role is fulltime, flexible, 1–3 years experience, ₹3 lakh–₹5 lakh per year—matched against UnoJobs' verified employer data.
Skills evaluated for this opening include Customer Experience, Problem Solving Skills, Attention to Detail. Apply directly through UnoJobs to keep your application visible to Ethos without bouncing across multiple sites.
- Role
- Customer Support Associate
- Department
- Customer Support
- Location
- Bengaluru
- Work mode
- Flexible
- Experience
- 1–3 years
- Compensation
- ₹3 lakh–₹5 lakh per year
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