Service Now Business Analyst · Bengaluru
Cognizant India · Cognizant India
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Job highlights
Designation Offered
Service Now Business Analyst
Job Role
Business Analyst
Department
Customer Support
Job Type
Fulltime
Salary
5.00Lacs
Experience
Fresher
Job Location
Bengaluru
Education
Bachelors/Undergraduate Degree
Posted by
Cognizant India
Posted On
10 May 2026
Valid until
9 Jul 2026
Skillset required
Job Description for Service Now Business Analyst
A role-focused description with responsibilities, expectations, and qualifications for this opening.
As a Service Now Business Analyst at Cognizant, you will play a key role in optimizing IT service management processes.
- Gather and analyze business requirements.
- Collaborate with stakeholders to define project scope.
- Document functional specifications and user stories.
- Assist in testing and validation of solutions.
- Provide training and support to end-users.
- Monitor and report on project progress.
- Identify opportunities for process improvement.
- Participate in team meetings and contribute ideas.
- Stay updated with industry trends and best practices.
- Support project management activities as needed.
About this opening
Cognizant India is hiring a Business Analyst in the Customer Support team based in Bengaluru.
This role is fulltime, flexible, Fresher experience, ₹3 lakh–₹5 lakh per year—matched against UnoJobs' verified employer data.
Apply directly through UnoJobs to keep your application visible to Cognizant India without bouncing across multiple sites.
- Role
- Business Analyst
- Department
- Customer Support
- Location
- Bengaluru
- Work mode
- Flexible
- Experience
- Fresher
- Compensation
- ₹3 lakh–₹5 lakh per year
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