Helpdesk Executive · Bengaluru
Cognizant India · Cognizant India
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Job highlights
Designation Offered
Helpdesk Executive
Job Role
FrontDesk Executive
Department
Customer Support
Job Type
Fulltime
Salary
4.00Lacs
Experience
Fresher
Job Location
Bengaluru
Education
Bachelors/Undergraduate Degree
Posted by
Cognizant India
Posted On
13 May 2026
Valid until
12 Jul 2026
Skillset required
Job Description for Helpdesk Executive
A role-focused description with responsibilities, expectations, and qualifications for this opening.
Cognizant India is a leading provider of IT services and solutions.
- Provide support for multi-channel helpdesk operations.
- Monitor social media platforms for customer inquiries.
- Respond to customer queries in a timely manner.
- Assist in troubleshooting and resolving issues.
- Document customer interactions and feedback.
- Collaborate with team members to improve service delivery.
- Maintain knowledge of company products and services.
- Participate in training and development programs.
- Ensure customer satisfaction through effective communication.
- Contribute to team goals and performance metrics.
About this opening
Cognizant India is hiring a FrontDesk Executive in the Customer Support team based in Bengaluru.
This role is fulltime, flexible, Fresher experience, ₹3 lakh–₹4 lakh per year—matched against UnoJobs' verified employer data.
Skills evaluated for this opening include Social Media, Monitoring. Apply directly through UnoJobs to keep your application visible to Cognizant India without bouncing across multiple sites.
- Role
- FrontDesk Executive
- Department
- Customer Support
- Location
- Bengaluru
- Work mode
- Flexible
- Experience
- Fresher
- Compensation
- ₹3 lakh–₹4 lakh per year
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