Job ID · 17445
Customer Support Agent · Bengaluru
Cognizant India · Cognizant India
Explore more opportunities at Cognizant India. See all open roles.
Job highlights
Designation Offered
Customer Support Agent
Job Role
Customer Service Agent
Department
Customer Support
Job Type
Fulltime
Salary
4.00Lacs
Experience
Fresher
Job Location
Bengaluru
Education
Bachelors/Undergraduate Degree
Posted by
Cognizant India
Posted On
4 May 2026
Valid until
3 Jul 2026
Skillset required
No skills listed
Job Description for Customer Support Agent
A role-focused description with responsibilities, expectations, and qualifications for this opening.
Customer Support
Cognizant India is a leading player in the Big Tech and MNC sector.
- Provide customer support via phone and email.
- Resolve customer inquiries and issues.
- Document customer interactions accurately.
- Collaborate with teams to enhance customer experience.
- Participate in training sessions for product knowledge.
- Assist in maintaining customer satisfaction metrics.
- Engage in feedback collection for service improvement.
- Support the team in achieving service level agreements.
- Contribute to team meetings and discussions.
- Help in onboarding new team members.