Healthcare Payer Client Relati · Bengaluru

Cognizant BPO India is seeking a Healthcare Payer Client Relationship Manager to join our team in Bengaluru.

Responsibilities:

• Manage client relationships and ensure satisfaction.
• Develop and implement strategies to enhance client engagement.
• Collaborate with internal teams to deliver solutions to clients.
• Analyze client feedback and market trends to improve services.
• Prepare and present reports on client performance.
• Identify opportunities for upselling and cross-selling services.
• Conduct regular meetings with clients to discuss their needs.
• Assist in contract negotiations and renewals.
• Monitor industry developments and competitor activities.
• Train and mentor junior team members.