Job ID · 17443
Customer Support Agent · Bengaluru
Cognizant BPO India · Cognizant BPO India
Explore more opportunities at Cognizant BPO India. See all open roles.
Job highlights
Designation Offered
Customer Support Agent
Job Role
Customer Service Agent
Department
Customer Support
Job Type
Fulltime
Salary
4.00Lacs
Experience
Fresher
Job Location
Bengaluru
Education
Bachelors/Undergraduate Degree
Posted by
Cognizant BPO India
Posted On
4 May 2026
Valid until
3 Jul 2026
Skillset required
No skills listed
Job Description for Customer Support Agent
A role-focused description with responsibilities, expectations, and qualifications for this opening.
Customer Support
Join Cognizant as a Customer Support Agent.
- Assist customers with inquiries and issues.
- Provide product and service information.
- Resolve customer complaints in a timely manner.
- Document customer interactions and feedback.
- Collaborate with team members to improve service quality.
- Participate in training sessions to enhance skills.
- Maintain a positive attitude while dealing with customers.
- Follow up on customer interactions to ensure satisfaction.
- Utilize CRM software to manage customer data.
- Adhere to company policies and procedures.