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Call Center Executive

Chaayos01

Location IconGurugram
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2.16Lacs

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1-3 years


Posted On : 2024-03-17

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Sales Executive

Policybazaar01

Location IconGurugram
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3.00Lacs

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1-3 years


Posted On : 2024-03-09

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Inhouse Tele sales

1mg

Location IconNoida
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5.00Lacs

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1-3 years


Posted On : 2024-02-10

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Telecaller

ABINSURANCE

Location IconBengaluru
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2.16Lacs

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1-3 years


Posted On : 2023-09-27

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Telecaller(Female)

HejmoRealty

Location IconDombivli
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2.40Lacs

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1-3 years


Posted On : 2023-09-19

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Telecaller

NJTechnologies

Location IconBengaluru
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5.00Lacs

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1-3 years


Posted On : 2023-09-15

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Outbound sales

Careerkendra

Location IconDelhi
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2.50Lacs

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1-3 years


Posted On : 2023-09-15

What is a Telecalling Sales Representative?

A Telecalling Sales Representative is a professional who specializes in reaching out to potential and existing customers over the phone to promote products or services, generate leads, and close sales. This role is crucial in many businesses' sales and marketing strategies, as it involves direct communication with clients to understand their needs, provide information, and persuade them to purchase or commit to a service.

Telecalling Sales Representatives use sales skills, product knowledge, and customer service to engage with clients effectively. They are trained to handle objections, answer questions, and overcome any resistance from the customer, all while maintaining a positive and professional demeanour. Their ultimate goal is to achieve sales targets while ensuring customer satisfaction.

What is the Job role of a Telecalling Sales Representative?

A Telecalling Sales Representative is a dynamic professional whose primary role revolves around using telephone communication to drive sales and enhance customer relationships. Their responsibilities are multifaceted, aiming to boost revenue while ensuring customer satisfaction.

Here's a breakdown of their key roles:

  • Lead Generation: Identifying and reaching potential customers to create new sales opportunities.
  • Product Promotion: Informing customers about the features, benefits, and advantages of products or services to encourage purchases.
  • Customer Service: Addressing customer inquiries, providing detailed product information, and resolving issues or concerns over the phone.
  • Sales Closure: Persuading potential customers to purchase, including negotiating prices and terms of sale when necessary.
  • Follow-up: Maintaining contact with existing customers for repeat business, gathering feedback, and ensuring customer satisfaction.
  • Data Management: Keeping accurate records of calls, customer interactions, and transactions, updating customer databases as required.

Eligibility Criteria of Telecalling Sales Representatives

  • Educational Background: A high school diploma is often the minimum requirement, although some employers may prefer or require candidates to have an associate's or bachelor's degree, particularly in fields related to business, marketing, or communications.

  • Communication Skills: Exceptional verbal communication skills are crucial, as the job involves persuading and negotiating with customers over the phone. Proficiency in the language(s) required by the employer is essential.

  • Sales Acumen: Previous experience in sales or customer service can be advantageous, demonstrating the candidate's ability to close sales, meet targets, and handle customer interactions effectively.

  • Computer Literacy: Basic computer skills are necessary for managing customer databases, recording call details, and handling email communications. Familiarity with CRM (Customer Relationship Management) software is often preferred.

  • Interpersonal Skills: Strong interpersonal skills help build rapport with customers, understand their needs, and provide personalized service.

  • Patience and Persistence: The ability to remain patient and persistent, especially when dealing with rejections or challenging customers, is vital for success in this role.

Career Opportunities for Telesales Representative in India

Unojobs, a leading job search platform, highlights various career opportunities across India, focusing on Telecaller Sales positions. These telesales representatives are pivotal in various industries, offering career paths for individuals looking to excel in sales and customer engagement.

Here's a closer look at the Telecaller Sales job landscape in key Indian cities:

Telecaller Sales in Delhi:

The capital city, with its vast industrial and governmental sectors, presents numerous Telecaller Sales Job Vacancies. Delhi's dynamic and diverse work environment is ideal for Telecaller Sales Executives adept at navigating the complexities of sales processes and customer management.

Telecaller Sales in Bangalore:

Dubbed the Silicon Valley of India, Bangalore's tech-driven market is ripe with opportunities for Telecaller Sales roles. Executives in this city are essential in bolstering the IT and technology sectors, ensuring smooth operations, and contributing to the growth of tech companies with their sales expertise.

Telecaller Sales in Mumbai:

As India's financial hub, Mumbai offers a wide spectrum of Telecaller Sales Jobs in sectors ranging from banking and finance to entertainment. The city's fast-paced corporate culture demands skilled Telecaller Sales Executives who can handle system management challenges, optimize processes, and navigate the competitive landscape effectively.

Telecaller Sales in Noida:

Noida's burgeoning IT and customer service sectors are a hotbed for Telecaller Sales Executive Job opportunities. The city's diverse business environment, from tech startups to established firms, seeks robust sales support to drive growth and achieve business goals.

Telecaller Sales in Gurgaon:

Gurgaon, known for its corporate and industrial strength, is a prime location for Telecaller Sales careers. The city's blend of multinational companies and innovative startups constantly needs skilled Telecaller Sales Executives to manage data, oversee org.

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