Roles and Responsibilities :

<ul>
<li style="margin-left:0px;">Provide chat and email support to customers, resolving their queries and concerns in a timely and professional manner.</li>
</ul>

<ul>
<li style="margin-left:0px;">Process customer requests, respond to emails, and update records accurately and efficiently.</li>
</ul>

<ul>
<li style="margin-left:0px;">Utilize knowledge base tools to find solutions for common issues, reducing the need for escalation.</li>
</ul>

<ul>
<li style="margin-left:0px;">Maintain accurate records of all interactions with customers using CRM software.</li>
</ul>

Job Requirements :

<ul>
<li style="margin-left:0px;">Minimum 6 months of experience in email or chat. experience in non-voice process (chat/email) support or related field.</li>
</ul>

<ul>
<li style="margin-left:0px;">Undergraduate and Graduates can apply </li>
</ul>

<ul>
<li style="margin-left:0px;">Strong understanding of chat process, email support, and non-voice processes.</li>
</ul>

<ul>
<li style="margin-left:0px;">Ability to work on rotational shifts including evenings, nights, weekends, and holidays as required by the business needs. </li>
</ul>

Email Support Executive

Roles and Responsibilities : Provide chat and email support to customers, resolving their queries and concerns in a timely and professional manner. Process customer requests, respond to emails, and update records accurately and efficiently. Utilize knowledge base tools to find solutions for common issues, reducing the need for escalation. Maintain accurate records of all interactions with customers using CRM software. Job Requirements : Minimum 6 months of experience in email or chat. experience in non-voice process (chat/email) support or related field. Undergraduate and Graduates can apply Strong understanding of chat process, email support, and non-voice processes. Ability to work on rotational shifts including evenings, nights, weekends, and holidays as required by the business needs.

Email Support Executive in New Delhi (UID-15822)

Job Description

Job Details

Skills Required for Email Support Executive

Job Description for Email Support Executive

Explore More Opportunities