Retail Store Manager · Mumbai

Key Responsibilities

• Manage day-to-day operations of the store, including sales, inventory, and team management.

• Develop strategies to achieve sales targets and profitability goals.

• Ensure excellent customer service by maintaining high standards of product presentation and store cleanliness.

• Monitor and analyze sales performance metrics to optimize profitability.

• Recruit, train, and motivate store staff to deliver exceptional customer experiences.

• Implement promotional activities and manage merchandising to maximize sales potential.

• Handle customer queries and complaints effectively to ensure customer satisfaction.

• Collaborate with regional and corporate teams to align store objectives with overall company goals.
  

Skills Required

• Ability to work under pressure and meet deadlines.

• Strong customer-centric approach with a passion for delivering exceptional service.

• Excellent communication and interpersonal skills.

• Demonstrated commitment to excellence and high standards.

• Proven leadership and team management capabilities.
  

Education And Experience

• Post Graduation or Graduation in any discipline.

• Minimum 4 to 10 years of experience in retail management, preferably in the fashion industry.