Key Responsibilities

<ul>
<li>Lead and supervise the onboarding / HR-ops team for SG-grade verticals — assign tasks, monitor performance, ensure SLAs and quality standards. </li>
</ul>

<ul>
<li>Welcome, greet, and orient new employees on their first day — including company overview, culture introduction, office tour, and introduction to key teams.</li>
</ul>

<ul>
<li>Conduct and coordinate orientation sessions / presentations for new joiners (first day / first week / first month as required), covering policies, organizational values, processes, and compliance. Ensure completion of all joining formalities: collection of documents, employment contracts, policy acknowledgments, background checks (if applicable), paperwork, digital forms, and compliance with company and regulatory requirements.</li>
</ul>

<ul>
<li>Maintain accurate and up-to-date employee records, both physical (if needed) and digital — update HRIS / internal trackers/database for all onboarding activities, and ensure data integrity.</li>
</ul>

<ul>
<li>Liaise with internal stakeholders , IT, Payroll/Finance, Hiring Managers, Facility/Office Admin to ensure smooth onboarding: equipment/software provisioning, payroll detail capture, workspace setup, team-level coordination.</li>
</ul>

<ul>
<li>Track onboarding progress: new-joiner status, completion of formalities, induction checklist, follow-up on pending items, and provide regular status updates/reports to HR leadership Act as a first point of contact for new hires for any onboarding-related queries or support during their initial days/weeks.</li>
</ul>

<ul>
<li>Contribute to continuous improvement of onboarding processes , suggest improvements, update orientation materials/handbooks, implement best practices for better new-hire experience and compliance.</li>
</ul>

Qualifications &amp; Skill

<ul>
<li>MBA in Human Resources is mandatory.</li>
</ul>

<ul>
<li>Minimum of 3 years relevant experience in HR operations, onboarding, HR coordination, or generalist HR roles — ideally including some exposure to leading or coordinating onboarding.</li>
</ul>

<ul>
<li>Strong verbal and written communication skills — comfortable conducting presentations and interacting with new joiners and multiple departments.</li>
</ul>

<ul>
<li>Proven organizational and team-management capabilities — able to manage schedules, coordinate stakeholders, supervise onboarding tasks, and drive timely execution.</li>
</ul>

<ul>
<li>Good understanding of HR processes: onboarding, employee lifecycle, HR compliance, employment paperwork — familiarity with local labour laws is a plus.</li>
</ul>

<ul>
<li>Hands-on proficiency with HRIS / onboarding software, MS Office or Google Workspace (for trackers, documentation, reporting).</li>
</ul>

<ul>
<li>High attention to detail, data-accuracy, and process-orientation.</li>
</ul>

<ul>
<li>Comfortable working in a 6-day working structure (as applicable).</li>
</ul>

<ul>
<li>Ability to handle confidential / sensitive information with discretion.</li>
</ul>

<ul>
<li>Customer-service / people-oriented mindset: empathetic, helpful, and supportive towards new employees — ensuring a smooth, welcoming experience.</li>
</ul>

HR Operations

Key Responsibilities Lead and supervise the onboarding / HR-ops team for SG-grade verticals — assign tasks, monitor performance, ensure SLAs and quality standards. Welcome, greet, and orient new employees on their first day — including company overview, culture introduction, office tour, and introduction to key teams. Conduct and coordinate orientation sessions / presentations for new joiners (first day / first week / first month as required), covering policies, organizational values, processes, and compliance. Ensure completion of all joining formalities: collection of documents, employment contracts, policy acknowledgments, background checks (if applicable), paperwork, digital forms, and compliance with company and regulatory requirements. Maintain accurate and up-to-date employee records, both physical (if needed) and digital — update HRIS / internal trackers/database for all onboarding activities, and ensure data integrity. Liaise with internal stakeholders , IT, Payroll/Finance, Hiring Managers, Facility/Office Admin to ensure smooth onboarding: equipment/software provisioning, payroll detail capture, workspace setup, team-level coordination. Track onboarding progress: new-joiner status, completion of formalities, induction checklist, follow-up on pending items, and provide regular status updates/reports to HR leadership Act as a first point of contact for new hires for any onboarding-related queries or support during their initial days/weeks. Contribute to continuous improvement of onboarding processes , suggest improvements, update orientation materials/handbooks, implement best practices for better new-hire experience and compliance. Qualifications &amp; Skill MBA in Human Resources is mandatory. Minimum of 3 years relevant experience in HR operations, onboarding, HR coordination, or generalist HR roles — ideally including some exposure to leading or coordinating onboarding. Strong verbal and written communication skills — comfortable conducting presentations and interacting with new joiners and multiple departments. Proven organizational and team-management capabilities — able to manage schedules, coordinate stakeholders, supervise onboarding tasks, and drive timely execution. Good understanding of HR processes: onboarding, employee lifecycle, HR compliance, employment paperwork — familiarity with local labour laws is a plus. Hands-on proficiency with HRIS / onboarding software, MS Office or Google Workspace (for trackers, documentation, reporting). High attention to detail, data-accuracy, and process-orientation. Comfortable working in a 6-day working structure (as applicable). Ability to handle confidential / sensitive information with discretion. Customer-service / people-oriented mindset: empathetic, helpful, and supportive towards new employees — ensuring a smooth, welcoming experience.

HR Operations in New Delhi (UID-14183)

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Skills Required for HR Operations

Job Description for HR Operations

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