What will I be doing? 

• Arrange appointments and meetings for the General Manager, record them in the calendar / diary and ensure the General Manager has the appropriate documentation for each appointment. 

• Attend meetings such as Department Head Meeting, Executive Committee Meeting and any other when requested and take minutes of attended meetings. 

• Receive visitors and guests on behalf of the General Manager and in his / her absence, answering questions and concerns and following through with resolutions. 

• Arrange room and restaurant reservations for VIP guests / personnel if requested. 

• Arrange and coordinate the General Manager's schedule and remind him / her in time. 

• Assist the General Manager in compiling guest data to be used for service quality improvement. 

• Assess priorities of work and, wherever possible, assist in organizing the General Manager’s priorities. 

• Answer telephone calls in the Executive Office as and when required. 

• Assist the General Manager to deal with hotel related official documents, such as owner's report, thank you letters, complaint letters and other business documents. 

• File and record all business documents as required. 

• Check documents submitted by departments and record when use the stamp. 

• Assist with translations, verbal and written. 

• Maintain strictest confidentiality at all times on all matters. 

• Demonstrate essential overall knowledge of the organization. 

• Understand the responsibilities of other sections and departments and cooperate with them. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Demonstrate professional attitude and behavior at all times. 

• Prepare and maintain files, reports, letters, memorandums and other relevant business documentation. 

• Ensure all reporting and servicing deadlines are met on a timely basis. 

• Maintain an accurate tracking system for prompt handling of issues concerned. 

• Order and maintain office supplies. 

• Abide by the team member handbook, hotel policies and procedures, hotel code of conduct. 

• Maintain personal presentation to hotel standards. 

• The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment. 

• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for? 

• Possess a College Degree and above. 

• Minimum 3-5 years relevant experience. 

• Resourceful, creative and maintain flexibility. 

• Passionate about delivering exceptional guest experiences. 

• Able to work independently as well as in teams. 

• Take ownership of your actions and decisions. 

• Able to operate with a sense of urgency and discipline. 

• Strong proficiency in English and Chinese to meet business needs. 

• Proficient in Microsoft Office. 

• Able to do basic translation, advantageous.

Admin Executive

What will I be doing? • Arrange appointments and meetings for the General Manager, record them in the calendar / diary and ensure the General Manager has the appropriate documentation for each appointment. • Attend meetings such as Department Head Meeting, Executive Committee Meeting and any other when requested and take minutes of attended meetings. • Receive visitors and guests on behalf of the General Manager and in his / her absence, answering questions and concerns and following through with resolutions. • Arrange room and restaurant reservations for VIP guests / personnel if requested. • Arrange and coordinate the General Manager's schedule and remind him / her in time. • Assist the General Manager in compiling guest data to be used for service quality improvement. • Assess priorities of work and, wherever possible, assist in organizing the General Manager’s priorities. • Answer telephone calls in the Executive Office as and when required. • Assist the General Manager to deal with hotel related official documents, such as owner's report, thank you letters, complaint letters and other business documents. • File and record all business documents as required. • Check documents submitted by departments and record when use the stamp. • Assist with translations, verbal and written. • Maintain strictest confidentiality at all times on all matters. • Demonstrate essential overall knowledge of the organization. • Understand the responsibilities of other sections and departments and cooperate with them. • Adhere to the hotel’s security and emergency policies and procedures. • Demonstrate professional attitude and behavior at all times. • Prepare and maintain files, reports, letters, memorandums and other relevant business documentation. • Ensure all reporting and servicing deadlines are met on a timely basis. • Maintain an accurate tracking system for prompt handling of issues concerned. • Order and maintain office supplies. • Abide by the team member handbook, hotel policies and procedures, hotel code of conduct. • Maintain personal presentation to hotel standards. • The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment. • Carry out any other reasonable duties and responsibilities as assigned. What are we looking for? • Possess a College Degree and above. • Minimum 3-5 years relevant experience. • Resourceful, creative and maintain flexibility. • Passionate about delivering exceptional guest experiences. • Able to work independently as well as in teams. • Take ownership of your actions and decisions. • Able to operate with a sense of urgency and discipline. • Strong proficiency in English and Chinese to meet business needs. • Proficient in Microsoft Office. • Able to do basic translation, advantageous.

Admin Executive in Gurugram (UID-15255)

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