Responsibilities 

<ul>
<li>Technical Support (L2/L3) </li>
</ul>

<ul>
<li>Provide advanced technical troubleshooting and resolution for issues escalated from L1 and functional teams. </li>
</ul>

<ul>
<li>Diagnose and resolve issues in X++ code, integrations, data entities, batch jobs, and system performance. </li>
</ul>

<ul>
<li>Perform root cause analysis (RCA) for recurring incidents and implement permanent fixes. </li>
</ul>

<ul>
<li>Manage and maintain integrations with external systems (via Data Management Framework, Azure Logic Apps, Power Automate, APIs, etc.). </li>
</ul>

2. System Administration &amp; Environment Management 

<ul>
<li>Coordinate with Microsoft for service requests and environment-related activities. </li>
</ul>

<ul>
<li>Monitor batch jobs, alerts, system performance metrics, and database health. </li>
</ul>

<ul>
<li>Handle user access management, security roles, and audit compliance activities. </li>
</ul>

3. DevOps &amp; Release Management 

<ul>
<li>Design, implement, and maintain Azure DevOps CI/CD pipelines for build, deploy, and release automation. </li>
</ul>

<ul>
<li>Manage code branching, merge, and version control in Azure DevOps repositories. </li>
</ul>

<ul>
<li>Coordinate build validations and code deployments across multiple environments (DEV → UAT → PROD).</li>
</ul>

<ul>
<li>Ensure adherence to release governance, quality gates, and deployment documentation. </li>
</ul>

4. Continuous Improvement &amp; Optimization 

<ul>
<li>Work on performance tuning, code refactoring, and data cleanup activities. </li>
</ul>

<ul>
<li>Collaborate with functional teams to implement system enhancements and automation solutions. </li>
</ul>

<ul>
<li>Identify opportunities for optimization using Power Platform (Power Automate, Power Apps) and Azure services. </li>
</ul>

Qualifications we seek in you !  

Minimum Qualifications:  

<ul>
<li>Strong experience as a Technical Developer or Technical Support Engineer in Dynamics 365 Finance &amp; Operations (or AX 2012). </li>
</ul>

<ul>
<li>Strong expertise in X++ development, extensions, AOT, data entities, and integrations. </li>
</ul>

<ul>
<li>Hands-on experience with Azure DevOps (Pipelines, Repos, Boards) and D365 LCS environment management. </li>
</ul>

<ul>
<li>Good knowledge of D365 System Administration, Batch job monitoring, User and Role management, and Database performance checks. </li>
</ul>

<ul>
<li>Understanding of data migration, Logic Apps middleware, Power Platform integrations, and API-based connectivity. </li>
</ul>

<ul>
<li>Experience in CI/CD pipeline setup and release automation for Dynamics 365. </li>
</ul>

<ul>
<li>Familiarity with SQL Server, Azure Cloud Services, and Application Insights. </li>
</ul>

<ul>
<li>Strong problem-solving and analytical skills with a focus on incident prevention and system reliability. </li>
</ul>

Preferred Qualifications: 

<ul>
<li>Microsoft Certified: Dynamics 365 Finance &amp; Operations Apps Developer Associate. </li>
</ul>

<ul>
<li>Experience in Managed Services or AMS model for global ERP environments. </li>
</ul>

<ul>
<li>Exposure to Power BI, Fabric, or Azure Data Lake integrations. </li>
</ul>

<ul>
<li>Basic scripting knowledge in PowerShell or Python for automation. </li>
</ul>

Soft Skills: 

<ul>
<li>Strong communication and coordination skills with multi-functional and client teams. </li>
</ul>

<ul>
<li>Ability to work in a 24x7 support environment (on-call rotation may apply). </li>
</ul>

<ul>
<li>Proactive mindset with ownership of incident resolution and improvement initiatives. </li>
</ul>

<ul>
<li>Strong documentation discipline and adherence to support SLAs and ITIL practices. </li>
</ul>

Education: 

<ul>
<li>Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience) preferred. </li>
</ul>

Dynamics 365 Consultant

Responsibilities Technical Support (L2/L3) Provide advanced technical troubleshooting and resolution for issues escalated from L1 and functional teams. Diagnose and resolve issues in X++ code, integrations, data entities, batch jobs, and system performance. Perform root cause analysis (RCA) for recurring incidents and implement permanent fixes. Manage and maintain integrations with external systems (via Data Management Framework, Azure Logic Apps, Power Automate, APIs, etc.). 2. System Administration &amp; Environment Management Coordinate with Microsoft for service requests and environment-related activities. Monitor batch jobs, alerts, system performance metrics, and database health. Handle user access management, security roles, and audit compliance activities. 3. DevOps &amp; Release Management Design, implement, and maintain Azure DevOps CI/CD pipelines for build, deploy, and release automation. Manage code branching, merge, and version control in Azure DevOps repositories. Coordinate build validations and code deployments across multiple environments (DEV → UAT → PROD). Ensure adherence to release governance, quality gates, and deployment documentation. 4. Continuous Improvement &amp; Optimization Work on performance tuning, code refactoring, and data cleanup activities. Collaborate with functional teams to implement system enhancements and automation solutions. Identify opportunities for optimization using Power Platform (Power Automate, Power Apps) and Azure services. Qualifications we seek in you ! Minimum Qualifications: Strong experience as a Technical Developer or Technical Support Engineer in Dynamics 365 Finance &amp; Operations (or AX 2012). Strong expertise in X++ development, extensions, AOT, data entities, and integrations. Hands-on experience with Azure DevOps (Pipelines, Repos, Boards) and D365 LCS environment management. Good knowledge of D365 System Administration, Batch job monitoring, User and Role management, and Database performance checks. Understanding of data migration, Logic Apps middleware, Power Platform integrations, and API-based connectivity. Experience in CI/CD pipeline setup and release automation for Dynamics 365. Familiarity with SQL Server, Azure Cloud Services, and Application Insights. Strong problem-solving and analytical skills with a focus on incident prevention and system reliability. Preferred Qualifications: Microsoft Certified: Dynamics 365 Finance &amp; Operations Apps Developer Associate. Experience in Managed Services or AMS model for global ERP environments. Exposure to Power BI, Fabric, or Azure Data Lake integrations. Basic scripting knowledge in PowerShell or Python for automation. Soft Skills: Strong communication and coordination skills with multi-functional and client teams. Ability to work in a 24x7 support environment (on-call rotation may apply). Proactive mindset with ownership of incident resolution and improvement initiatives. Strong documentation discipline and adherence to support SLAs and ITIL practices. Education: Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience) preferred.

Dynamics 365 Consultant in New Delhi (UID-15956)

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