<ul>
<li style="margin-left:0px;">Understanding of insurance processes, operations standards, industry regulations.</li>
</ul>

<ul>
<li style="margin-left:0px;">Oversee daily operational activities and ensure smooth workflow across departments with a strong focus on excellence, quality management and audit compliance</li>
</ul>

<ul>
<li style="margin-left:0px;">Develop and drive continuous improvement initiatives to enhance operational performance in coordination with cross-functional teams – Like Projects, Underwriting, compliance, IT, sales to align operational goals</li>
</ul>

<ul>
<li style="margin-left:0px;">Conduct regular quality audits and implement corrective actions to address gaps</li>
</ul>

<ul>
<li style="margin-left:0px;">Lead internal and external audit activities, maintain detailed data, documentation and records. Ensure all operational processes are compliant with company policies and regulatory requirements</li>
</ul>

<ul>
<li style="margin-left:0px;">Implement and monitor best practices to optimize workflow efficiency and service quality.</li>
</ul>

<ul>
<li style="margin-left:0px;">To manage, mentor, motivate and lead team.</li>
</ul>

<ul>
<li style="margin-left:0px;">Ability to priorities and manage multiple task efficiently.</li>
</ul>

<ul>
<li style="margin-left:0px;">Excellent Verbal and written communication </li>
</ul>
Qualifications:

<ul>
<li style="margin-left:0px;">Bachelor’s degree in Business Administration, Insurance, Finance, or a related field, (Master’s degree preferred).</li>
</ul>

<ul>
<li>Minimum 8 years + experience in insurance operations, with at least 2 years in a managerial role.</li>
</ul>

Senior Operations Manager

Understanding of insurance processes, operations standards, industry regulations. Oversee daily operational activities and ensure smooth workflow across departments with a strong focus on excellence, quality management and audit compliance Develop and drive continuous improvement initiatives to enhance operational performance in coordination with cross-functional teams – Like Projects, Underwriting, compliance, IT, sales to align operational goals Conduct regular quality audits and implement corrective actions to address gaps Lead internal and external audit activities, maintain detailed data, documentation and records. Ensure all operational processes are compliant with company policies and regulatory requirements Implement and monitor best practices to optimize workflow efficiency and service quality. To manage, mentor, motivate and lead team. Ability to priorities and manage multiple task efficiently. Excellent Verbal and written communication Qualifications: Bachelor’s degree in Business Administration, Insurance, Finance, or a related field, (Master’s degree preferred). Minimum 8 years + experience in insurance operations, with at least 2 years in a managerial role.

Senior Operations Manager in Mumbai (UID-15072)

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Job Description for Senior Operations Manager

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