Senior Business Analyst · Kolkata

Senior Business Analyst is a delivery-focused opportunity based in Kolkata, India.

The ideal candidate will have a solid understanding of vendor management processes, data analysis, and business operation. This role will be pivotal in enhancing vendor relationships, optimizing vendor performance, and ensuring seamless communication between internal teams and external vendors.

Key Responsibilities

• The ideal candidate will have a solid understanding of vendor management processes, data analysis, and business operation
• This role will be pivotal in enhancing vendor relationships, optimizing vendor performance, and ensuring seamless communication between internal teams and external vendors
• Vendor Performance Analysis: Monitor and evaluate vendor performance metrics, identify areas for improvement, and collaborate with vendors to implement corrective actions
• Own day-to-day Business Analyst workflows with a focus on throughput, control, and process clarity.
• Track operational execution closely and intervene early when bottlenecks or exceptions emerge.
• Coordinate across teams to keep dependencies moving and stakeholders informed.
• Review reports, data, or reconciliations to identify gaps, risks, and corrective actions.
• Standardize repeatable processes and improve documentation so work is easier to execute reliably.
• Resolve escalations with urgency while preserving process integrity and service quality.
• Maintain clear records of outcomes, blockers, and action items for operational visibility.
• Partner with managers and functional teams to improve workflow design and turnaround times.
• Use operational metrics to prioritize improvement efforts and measure changes over time.

Preferred Qualifications

• Bachelor's degree or equivalent practical experience in operations, commerce, business, or a related field.
• Strong analytical thinking with the ability to work through ambiguity and operational bottlenecks.
• Excellent coordination, communication, and stakeholder-management skills.
• Comfort working across data, process, and execution details to improve throughput.
• Strong ownership mindset with attention to detail and follow-through.
• Ability to balance process discipline with fast-moving business needs.

Applications should be submitted through the listed apply link.