ServiceNow Business Analyst Fo · All India

ServiceNow Business Analyst For NTT DATA For Remote is a delivery-focused opportunity based in All India, India.

Permanent Payroll - Anlage Digital Client - NTT DATA Long term project Notice period - Immediate joiners or 10 days joiners required Do not share long Notice period profiles =========== Description: Position :- ServiceNow Business Analyst Experience :- 8 years of total experience & 5 Years Relevant as ServiceNow BA / Functional Location :- Any NTT Data Location (Temp Remote) Shift Timing :- 05:30 PM to 02:30 AM IST (US East Coast Coverage) Must HAVE SKILS :: Non-Negotiables 5 Years of hands-on experience as ServiceNow Business Analyst or ServiceNow Functional Should Have excellent communication skills without any accent or MTI Should have prior experience with preparing SOP for ITSM / ITIL Should have excellent experience with multi geography stake holders Role : Business Analyst ServiceNow Platform Team Position Summary We are seeking a detail-oriented Business Analyst with ServiceNow experience to partner with business stakeholders, product owners, and technical teams in delivering platform enhancements, process improvements, and enterprise technology solutions. This role will include responsibilities for working with the platform team to gather and document requirements, analyze business processes, support Agile delivery, and coordinate testing.

Key Responsibilities

• Permanent Payroll - Anlage Digital Client - NTT DATA Long term project Notice period - Immediate joiners or 10 days joiners required Do not share long Notice period profiles =========== Description: Position :- ServiceNow Business Analyst Experience :- 8 years of total experience & 5 Years Relevant as ServiceNow BA / Functional Location :- Any NTT Data Location (Temp Remote) Shift Timing :- 05:30 PM to 02:30 AM IST (US East Coast Coverage) Must HAVE SKILS :: Non-Negotiables 5 Years of hands-on experience as ServiceNow Business Analyst or ServiceNow Functional Should Have excellent communication skills without any accent or MTI Should have prior experience with preparing SOP for ITSM / ITIL Should have excellent experience with multi geography stake holders Role : Business Analyst ServiceNow Platform Team Position Summary We are seeking a detail-oriented Business Analyst with ServiceNow experience to partner with business stakeholders, product owners, and technical teams in delivering platform enhancements, process improvements, and enterprise technology solutions
• This role will include responsibilities for working with the platform team to gather and document requirements, analyze business processes, support Agile delivery, and coordinate testing
• Required Qualifications 5 - 10 years of experience as a Business Analyst, Product Analyst, Functional Analyst, or similar role supporting enterprise systems or technology initiatives
• Own day-to-day ServiceNow Business Analyst For NTT DATA For Remote workflows with a focus on throughput, control, and process clarity.
• Track operational execution closely and intervene early when bottlenecks or exceptions emerge.
• Coordinate across teams to keep dependencies moving and stakeholders informed.
• Review reports, data, or reconciliations to identify gaps, risks, and corrective actions.
• Standardize repeatable processes and improve documentation so work is easier to execute reliably.
• Resolve escalations with urgency while preserving process integrity and service quality.
• Maintain clear records of outcomes, blockers, and action items for operational visibility.
• Partner with managers and functional teams to improve workflow design and turnaround times.
• Use operational metrics to prioritize improvement efforts and measure changes over time.

Preferred Qualifications

• Bachelor's degree or equivalent practical experience in operations, commerce, business, or a related field.
• Strong analytical thinking with the ability to work through ambiguity and operational bottlenecks.
• Excellent coordination, communication, and stakeholder-management skills.
• Comfort working across data, process, and execution details to improve throughput.
• Strong ownership mindset with attention to detail and follow-through.
• Ability to balance process discipline with fast-moving business needs.

Applications should be submitted through the listed apply link.